Refund policy
Return and Refund Policy
EKAITRADING products are digital software licenses, not physical goods; therefore, a standard tangible product return policy does not apply.
Instead, we offer a full, unrestricted refund within the first 48 hours of purchase. After this period, refunds are not issued under any circumstances.
To request a refund within the 48-hour window, please contact us with your order number or proof of purchase.